HVAC Rated
    Menu

      18,000 BTU mini-split heat pump · Hi MULTI Xtreme

      DIAL MZME18WW2P230BAJ

      Below average cooling and heating efficiency for a 18,000 BTU mini-split heat pump, and certified for cold climates.

      Ranks #355 of 465 18,000 BTU mini-splits for cooling efficiency, and costs about $482 a year to run in a mixed climate like Atlanta.

      SEER2
      21.0 Cooling efficiency over a season
      Below average · beats 30%
      HSPF2
      9.5 Heating efficiency over a season
      Below average · beats 24%
      EER2
      12.5 Cooling efficiency on a 95°F day
      Average · beats 44%
      Heat at 5°F
      18,000 BTU/h100% of its 47°F output
      Below average · beats 18%

      A good fit if…

      • Your winters get properly cold - it is ENERGY STAR cold-climate certified, with 18,000 BTU/h at 5°F.
      • You want steady temperatures and quiet running - the compressor varies its speed.

      Think twice if…

      • Cooling cost matters most - its SEER2 is below average for mini-splits.
      • You mainly need heat - its HSPF2 is below average for mini-splits.
      • You want the newest refrigerant - it uses R-410A, which is being phased down.

      Calculate my running cost

      Details

      Specifications18,000 BTU, R-410A
      General
      BrandDIAL
      Also sold asWestinghouse
      Outdoor unit modelMZME18WW2P230BAJ
      SeriesHi MULTI Xtreme
      TypeMini-split heat pump
      Nominal size18,000 BTU
      CompressorVariable-speed units run longer at low powerContinuously variable
      RefrigerantR-410A
      Connected (smart) capableNo
      On the market sinceApril 1, 2024
      Last certifiedJune 13, 2026
      Cooling
      SEER2Seasonal efficiency, higher is better21.0 (range 19.0-21.0)
      EER2Efficiency at 95°F outdoors11.5-12.5
      Cooling capacity18,000 BTU/h
      Heating
      HSPF2Seasonal efficiency, higher is better9.4-9.5
      Capacity at 47°F18,000 BTU/h
      Capacity at 17°F12,700 BTU/h
      Capacity at 5°F18,000 BTU/h
      COP at 5°F2.0 = twice as efficient as a space heater1.84
      ENERGY STAR cold climateYes
      Heating output as it gets colder100% kept at 5°F

      Every heat pump delivers less heat as the outdoor temperature drops. Certified output of its best matchup at the standard test temperatures, in BTU/h:

      Certified matchups2 indoor units

      The same outdoor unit scores differently with each indoor unit. Ask your installer for the AHRI reference number of the exact system you are quoted.

      Indoor unitSEER2EER2HSPF2Heat @5°FAHRI ref.
      - · cold climate21.012.59.518,000213082089
      - · cold climate19.011.59.418,000213082088
      Same unit, other model numbers1

      These model numbers have exactly the same certified ratings and matchups as the DIAL MZME18WW2P230BAJ: the same equipment under another brand, or a variant code for voltage, colour or market. Everything on this page applies to them.

      Yearly running cost in 10 large cities$404-$1,174

      At each state's average electricity price and the city's typical heating and cooling hours.

      Questions5
      What is the SEER2 rating of the DIAL MZME18WW2P230BAJ?
      The DIAL MZME18WW2P230BAJ is rated at up to 21.0 SEER2 and 12.5 EER2 for cooling and up to 9.5 HSPF2 for heating. The exact figure depends on the indoor unit it is paired with; across its 2 certified matchups SEER2 ranges from 19.0-21.0.
      Is the DIAL MZME18WW2P230BAJ good for cold climates?
      Yes. At least one certified matchup meets the ENERGY STAR cold-climate criteria, delivering up to 18,000 BTU/h at 5°F with a COP of 1.84, so it is still 1.8 times as efficient as electric resistance heat at that temperature.
      How much does the DIAL MZME18WW2P230BAJ cost to run per year?
      At its rated efficiency it costs about $404-$1,174 a year in electricity in large U.S. cities, depending on climate and local rates - for example $511 in Phoenix and $991 in Minneapolis. The calculator on this page works it out for your city and compares it with your current system.
      Is the DIAL MZME18WW2P230BAJ the same as the Westinghouse WHP18M2A21S?
      Yes, as far as the certified ratings go. ENERGY STAR lists both model numbers with identical efficiency, capacity and matchups, which means the same outdoor unit sold under a different brand or with a minor variant code (voltage, colour or region). The full list is on this page.
      What refrigerant does the DIAL MZME18WW2P230BAJ use?
      It uses R-410A. R-410A is being phased down under the EPA AIM Act, and new systems are moving to R-454B and R-32.

      Running cost and savings

      Pre-filled with this model. Pick your city and what you heat with today; everything else is optional.

      Heat pump $514/yrYou save $414/yrSee details ↓
      1. Where you live
      Adjust heating and cooling hours

      Filled in from your city's climate. Change them if you run the system much more or less than usual.

      2. The heat pump DIAL MZME18WW2P230BAJ
      3. What it replaces
      4. Price replace the example with your quote
      Heat pump, per year
      $514
      Current system, per year
      $928
      You save per year
      $414
      Payback
      16.9 years
      Net after 10 years
      -$2,858

      Cooling $302Heating $212Electricity used: 3,212 kWhSaved vs. a minimum-efficiency heat pump: $198

      Estimates use the unit's rated SEER2 and HSPF2, full-load hours derived from NOAA 1991-2020 degree days, average residential electricity prices from the U.S. EIA (12 months to July 2026) and fuel prices from EIA (2025 for natural gas, week of 2026-10-05 for propane and heating oil). Very cold days that need backup heat are not modelled. Federal minimum for comparison: 14.3 SEER2 / 7.5 HSPF2.

      Similar 18,000 BTU models

      See all 465 18,000 BTU mini-splits, ranked

      Source: ENERGY STAR Certified Heat Pumps (U.S. EPA), certification of June 13, 2026. How we use the data.