24,000 BTU mini-split heat pump · NH series
Napoleon NH25-18H-O
Below average cooling efficiency and average heating efficiency for a 24,000 BTU mini-split heat pump, and certified for cold climates.
Ranks #369 of 430 24,000 BTU mini-splits for cooling efficiency, and costs about $591 a year to run in a mixed climate like Atlanta.
- SEER2
- 19.4 Cooling efficiency over a seasonBelow average · beats 11%
- HSPF2
- 10.4 Heating efficiency over a seasonAverage · beats 57%
- EER2
- 12.5 Cooling efficiency on a 95°F dayAverage · beats 44%
- Heat at 5°F
- 23,400 BTU/h91% of its 47°F outputBelow average · beats 27%
A good fit if…
- Your winters get properly cold - it is ENERGY STAR cold-climate certified, with 23,400 BTU/h at 5°F.
- You want steady temperatures and quiet running - the compressor varies its speed.
Think twice if…
- Cooling cost matters most - its SEER2 is below average for mini-splits.
- You want the newest refrigerant - it uses R-410A, which is being phased down.
Details
Specifications
| General | |
|---|---|
| Brand | Napoleon |
| Outdoor unit model | NH25-18H-O |
| Series | NH series |
| Type | Mini-split heat pump |
| Nominal size | 24,000 BTU |
| CompressorVariable-speed units run longer at low power | Continuously variable |
| Refrigerant | R-410A |
| Connected (smart) capable | No |
| On the market since | February 2, 2021 |
| Last certified | June 25, 2026 |
| Cooling | |
| SEER2Seasonal efficiency, higher is better | 19.4 (range 18.9-19.4) |
| EER2Efficiency at 95°F outdoors | 11.7-12.5 |
| Cooling capacity | 17,000-21,600 BTU/h |
| Heating | |
| HSPF2Seasonal efficiency, higher is better | 10.0-10.4 |
| Capacity at 47°F | 18,000-23,400 BTU/h |
| Capacity at 17°F | 10,900-19,400 BTU/h |
| Capacity at 5°F | 16,400-23,400 BTU/h |
| COP at 5°F2.0 = twice as efficient as a space heater | 1.89-1.90 |
| ENERGY STAR cold climate | Yes |
Heating output as it gets colder
Every heat pump delivers less heat as the outdoor temperature drops. Certified output of its matchup with NH25-18F-I at the standard test temperatures, in BTU/h:
Certified matchups
The same outdoor unit scores differently with each indoor unit. Ask your installer for the AHRI reference number of the exact system you are quoted.
| Indoor unit | SEER2 | EER2 | HSPF2 | Heat @5°F | AHRI ref. |
|---|---|---|---|---|---|
| NH25-18F-I NAPOLEON | 19.4 | 12.5 | 10.0 | 16,400 | 206597271 |
| NH25-24F-I NAPOLEON · cold climate | 18.9 | 11.7 | 10.4 | 23,400 | 206597272 |
Yearly running cost in 10 large cities
- Phoenix, AZ$648/yr
- Miami, FL$523/yr
- Houston, TX$581/yr
- Atlanta, GA$591/yr
- Los Angeles, CA$576/yr
- New York, NY$1,417/yr
- Chicago, IL$1,151/yr
- Denver, CO$958/yr
- Seattle, WA$589/yr
- Minneapolis, MN$1,186/yr
At each state's average electricity price and the city's typical heating and cooling hours.
Questions
- What is the SEER2 rating of the Napoleon NH25-18H-O?
- The Napoleon NH25-18H-O is rated at up to 19.4 SEER2 and 12.5 EER2 for cooling and up to 10.4 HSPF2 for heating. The exact figure depends on the indoor unit it is paired with; across its 2 certified matchups SEER2 ranges from 18.9-19.4.
- Is the Napoleon NH25-18H-O good for cold climates?
- Yes. At least one certified matchup meets the ENERGY STAR cold-climate criteria, delivering up to 23,400 BTU/h at 5°F with a COP of 1.90, so it is still 1.9 times as efficient as electric resistance heat at that temperature.
- How much does the Napoleon NH25-18H-O cost to run per year?
- At its rated efficiency it costs about $523-$1,417 a year in electricity in large U.S. cities, depending on climate and local rates - for example $648 in Phoenix and $1,186 in Minneapolis. The calculator on this page works it out for your city and compares it with your current system.
- Which indoor units work with the Napoleon NH25-18H-O?
- ENERGY STAR lists 2 certified combinations for this outdoor unit. The highest-rated ones use NAPOLEON NH25-18F-I, NAPOLEON NH25-24F-I.
- What refrigerant does the Napoleon NH25-18H-O use?
- It uses R-410A. R-410A is being phased down under the EPA AIM Act, and new systems are moving to R-454B and R-32.
Running cost and savings
Pre-filled with this model. Pick your city and what you heat with today; everything else is optional.
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See all 430 24,000 BTU mini-splits, ranked
Source: ENERGY STAR Certified Heat Pumps (U.S. EPA), certification of June 25, 2026. How we use the data.