HVAC Rated

12,000 BTU mini-split heat pump · T-Pro-24ES

TCL TSH12HEI2NAO0T24

Very good cooling efficiency and average heating efficiency for a 12,000 BTU mini-split heat pump, and certified for cold climates.

Ranks #190 of 394 12,000 BTU mini-splits for cooling efficiency, and costs about $297 a year to run in a mixed climate like Atlanta.

SEER2
24.0 Cooling efficiency over a season
Very good · beats 75%
HSPF2
10.0 Heating efficiency over a season
Average · beats 43%
EER2
13.0 Cooling efficiency on a 95°F day
Average · beats 62%
Heat at 5°F
9,100 BTU/h72% of its 47°F output
Average · beats 67%

A good fit if…

  • You want low cooling bills - its SEER2 beats 75% of mini-splits.
  • Your winters get properly cold - it is ENERGY STAR cold-climate certified, with 9,100 BTU/h at 5°F.
  • You want steady temperatures and quiet running - the compressor varies its speed.

Think twice if…

  • Nothing stands out - its ratings have no weak spot for its class.

Calculate my running cost

Details

Specifications12,000 BTU, R-454B
General
BrandTCL
Also sold asDELLA
Outdoor unit modelTSH12HEI2NAO0T24
SeriesT-Pro-24ES
TypeMini-split heat pump
Nominal size12,000 BTU
CompressorVariable-speed units run longer at low powerContinuously variable
RefrigerantR-454B
Connected (smart) capableNo
On the market sinceJune 25, 2024
Last certifiedJune 9, 2026
Cooling
SEER2Seasonal efficiency, higher is better24.0 (range 19.0-24.0)
EER2Efficiency at 95°F outdoors11.0-13.0
Cooling capacity11,000-12,000 BTU/h
Heating
HSPF2Seasonal efficiency, higher is better8.4-10.0
Capacity at 47°F12,000-12,600 BTU/h
Capacity at 17°F10,000-10,500 BTU/h
Capacity at 5°F8,800-9,100 BTU/h
COP at 5°F2.0 = twice as efficient as a space heater1.80-2.10
ENERGY STAR cold climateYes
Heating output as it gets colder72% kept at 5°F

Every heat pump delivers less heat as the outdoor temperature drops. Certified output of its matchup with TSH12IEI2NAO0T24 at the standard test temperatures, in BTU/h:

Certified matchups4 indoor units

The same outdoor unit scores differently with each indoor unit. Ask your installer for the AHRI reference number of the exact system you are quoted.

Indoor unitSEER2EER2HSPF2Heat @5°FAHRI ref.
TSH12IEI2NAO0T24 · cold climate24.013.010.09,100215222837
TCH12IEI2NAC24 · cold climate21.011.710.09,000216706230
- · cold climate19.011.08.48,800216706242
TDH12IEI2NAD24 · cold climate19.011.08.48,800218471402
Same unit, other model numbers1

These model numbers have exactly the same certified ratings and matchups as the TCL TSH12HEI2NAO0T24: the same equipment under another brand, or a variant code for voltage, colour or market. Everything on this page applies to them.

  • DELLA 048-TP-12K2V-24S-OUT
Yearly running cost in 10 large cities$237-$733

At each state's average electricity price and the city's typical heating and cooling hours.

Questions6
What is the SEER2 rating of the TCL TSH12HEI2NAO0T24?
The TCL TSH12HEI2NAO0T24 is rated at up to 24.0 SEER2 and 13.0 EER2 for cooling and up to 10.0 HSPF2 for heating. The exact figure depends on the indoor unit it is paired with; across its 4 certified matchups SEER2 ranges from 19.0-24.0.
Is the TCL TSH12HEI2NAO0T24 good for cold climates?
Yes. At least one certified matchup meets the ENERGY STAR cold-climate criteria, delivering up to 9,100 BTU/h at 5°F with a COP of 2.10, so it is still 2.1 times as efficient as electric resistance heat at that temperature.
How much does the TCL TSH12HEI2NAO0T24 cost to run per year?
At its rated efficiency it costs about $237-$733 a year in electricity in large U.S. cities, depending on climate and local rates - for example $306 in Phoenix and $623 in Minneapolis. The calculator on this page works it out for your city and compares it with your current system.
Is the TCL TSH12HEI2NAO0T24 the same as the DELLA 048-TP-12K2V-24S-OUT?
Yes, as far as the certified ratings go. ENERGY STAR lists both model numbers with identical efficiency, capacity and matchups, which means the same outdoor unit sold under a different brand or with a minor variant code (voltage, colour or region). The full list is on this page.
Which indoor units work with the TCL TSH12HEI2NAO0T24?
ENERGY STAR lists 4 certified combinations for this outdoor unit. The highest-rated ones use TSH12IEI2NAO0T24, TCH12IEI2NAC24, TDH12IEI2NAD24.
What refrigerant does the TCL TSH12HEI2NAO0T24 use?
It uses R-454B.

Running cost and savings

Pre-filled with this model. Pick your city and what you heat with today; everything else is optional.

Heat pump $310/yrYou save $308/yrSee details ↓
1. Where you live
Adjust heating and cooling hours

Filled in from your city's climate. Change them if you run the system much more or less than usual.

2. The heat pump TCL TSH12HEI2NAO0T24
3. What it replaces
4. Price replace the example with your quote
Heat pump, per year
$310
Current system, per year
$619
You save per year
$308
Payback
14.6 years
Net after 10 years
-$1,417

Cooling $176Heating $134Electricity used: 1,940 kWhSaved vs. a minimum-efficiency heat pump: $164

Estimates use the unit's rated SEER2 and HSPF2, full-load hours derived from NOAA 1991-2020 degree days, average residential electricity prices from the U.S. EIA (12 months to July 2026) and fuel prices from EIA (2025 for natural gas, week of 2026-10-05 for propane and heating oil). Very cold days that need backup heat are not modelled. Federal minimum for comparison: 14.3 SEER2 / 7.5 HSPF2.

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Source: ENERGY STAR Certified Heat Pumps (U.S. EPA), certification of June 9, 2026. How we use the data.